Course curriculum

    1. Welcome

    2. Some Housekeeping

    3. How to use this course

    4. Timeline and Course Objectives

    5. Before we begin... Let's perform a self-check.

    1. Our Guiding Principles

    2. What We Stand For

    1. What is a Consultation

    2. Importance of the Consultation

    3. The Psychology of the Consultation

    4. Power of the Smile

    5. Body language

    6. Storytelling

    7. Cultural Competance

    8. Skincare

    9. The Virtual Barrier

    10. Mental Health Implications

    11. One Stop Shop

    1. Start of the Patient Experience

    2. Before the Consultation

    3. Welcoming the Patient into the Room

    4. Introduction

    5. Listening to Their Concerns

    6. Asking Follow Up Questions

    7. Patient Assessment

    8. Patient Assessment Tool

    9. Facial Assessment Tool - Exercise

    10. Recommendations

    11. Price

    12. Tell Them Something Unique

    13. Provide FAQ

    14. End the Consultation

    15. Sealing the Deal

    16. The Follow Up

    17. Take Aways

    1. Objections

    2. LEAR Method

    3. Handling Objections

    1. Summary

    2. Putting it all together

    3. Recommended Readings

    4. Words of encouragement

    5. Knowledge Checkpoint

About this course

  • Free
  • 45 lessons
  • 0.5 hours of video content

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